The content of our websites correspond to the Federal Data Protection Act (FDPA) and the Teleservices Data Protection Act (TSDPA).
These websites can be used anonymously. Apart from voluntary details in the contact form and on secure login for our online services, there are no requests for personal data. The IP of the user is saved in a log file on a daily basis. In addition, we may save the total number of accesses and queries for statistical evaluations. We do not store any cookies on the computers of the users.
If you contact us by e-mail, your e-mail will be treated as confidential. Your e-mail and the answer that you receive from us will be retained temporarily for as long as appears necessary for further correspondence. Later on, the e-mails and your personal details will be deleted.
If you contact us by post, your postal address will only be saved if required to fulfil your concern. Letters will also be treated as confidential.
Your calls will also be treated as confidential and personal details will only be compiled if necessary to fulfil your wish and if this is desired by you.
If you expressly require your address to be saved, e.g. because you want to receive continual information from us, we will save it as long as you wish. You have the right to withdrawal at any time.
If applicable law expressly requires it, the appropriate information will be stored, such as the IP.
Your details will never be passed on to third parties.